Role : Operations Officer - WFO
Location : Abu Dhabi
Role Purpose
Maintain tight and high quality Operational and Administrative controls
Key Accountabilities
- Ensure timely and accurate processing of finance transaction requests received via BPM Workflow System and WFOServices email in line with agreed turnaround times.
- Review and process all finance disbursement documents across various products (e.g. Murabaha Istissna Sukuk Lombard Tadawul ..etc) ensuring compliance with approval protocols and Sharia guidelines.
- Process all AED and FCY outward fund transferstransactions for settlements and miscellaneous instructions ensuring alignment with internal policies ensuring proper authorization and adherence to cut-off timelines.
- Ensure daily reconciliation of MAP and GL accounts (including Khalifa Fund/MOPA) maintain accurate MIS updates and elevate unresolved items promptly.
- Manage records of commodity trades reconcile MAP accounts with brokers and ensure timely processing of monthly broker fee payments.
- Review control reports update/follow up deferral of documents and ensure proper document scanning and archiving and enforce adherence to service delivery standards and audit requirements.
- Provide guidance to team members support international branches and assist in processing structured/syndicated deals and cross‑functional training initiatives.
- Lead resolution for transactional discrepancies report significant deviations and ensure compliance with ADIB policies and procedures.
- Support BCP initiatives by maintaining readiness and resilience across operations in coordination with the BCP Coordinator.
- Regularly assess operational workflows and recommend improvements to enhance efficiency control and service quality.
- Promote continuous learning through training programs and mentorship fostering a culture of growth and operational excellence.
Specialist Skills / Technical Knowledge Required for this role
- Leadership/Team Work/Good Communication skills/Highly organized
- Master/Bachelor Degree in Banking and Accounting
- 3-4 years of Banking experience in the Finance origination and after service
Required Experience:
Unclear Seniority