Operations Coordinator (Media)

AlAin News; Abu Dhabi; On-site; AED 100,000 - 130,000; Full time

Job summary

A digital news portal seeks an Operations Coordinator to provide administrative and operational support to the Editor-in-Chief. Responsibilities include managing logistics, coordinating with departments, and handling public relations with government and non-government entities. The ideal candidate should have 5-7 years of experience in media operations, strong organizational and communication skills, and a relevant Bachelor’s degree. This role is crucial for maintaining efficient workflows across the Abu Dhabi and Cairo offices, ensuring effective collaboration and institutional performance.

Qualifications

• 5-7 years of experience in operations or coordination roles in media.
• Proven experience with administrative and operational functions.
• Strong follow-up skills and ability to manage multiple priorities.

Responsibilities

• Provide operational support to the Editor-in-Chief.
• Coordinate with internal teams and external stakeholders.
• Manage logistical arrangements for events and coverage.

Skills

Organizational skills

Communication skills

Stakeholder management

Planning skills

Education

Bachelor’s degree in Business Administration or related field

Job description

Al-Ain News, an IMI company, is a comprehensive digital news portal offering round-the-clock, high-quality news coverage. Our platform delivers a diverse range of content, including news stories, real-time updates, breaking news, reports, in-depth analysis, opinion articles, and feature-rich video content. It caters to a broad audience through its multilingual website, providing content in Arabic, Farsi, French, Turkish, and Amharic languages. With regional offices in Cairo, Addis Ababa, and Alexandria, Al-Ain News ensures a comprehensive and global presence.

Role Overview

The Operations Coordinator provides comprehensive operational, administrative, and coordination support to the Editor-in-Chief, ensuring the smooth execution of editorial, administrative, and logistical activities across Abu Dhabi and Cairo offices. The role acts as a central coordination point between internal teams, external stakeholders, and support functions, enabling operational efficiency, effective collaboration, and strong institutional performance in support of Al Ain News’ objectives.

Key Responsibilities

Executive & Editorial Support

• Manage the Editor-in-Chief’s business agenda, coordinate meetings, and execute all related follow-up actions.
• Prepare, record, and document minutes of meetings for the Editor-in-Chief and monitor the implementation of decisions.
• Participate in the formation and operation of editorial and administrative committees and ensure timely execution of assigned actions.

Coordination & Internal Liaison

• Coordinate with all departments and business units across the group.
• Act as the primary point of contact between internal teams and HR, Finance, Procurement, and Shared Services functions.
• Supervise and follow up on annual objectives and performance of all teams administratively reporting to the Abu Dhabi and Cairo offices (Arabic and other language platforms).

Public Relations & External Affairs

• Serve as the official media interface and representative of Al Ain News with governmental and non-governmental entities in Abu Dhabi, as directed by the Editor-in-Chief.
• Build and maintain strong relationships with media institutions, influencers, and external partners locally and internationally.
• Monitor Al Ain News’ public reputation through public perception, behavior, and feedback, and report insights accordingly.
• Exchange and promote news content with influencers and media partners to enhance brand visibility.

Logistics, Events & Operations

• Manage and coordinate all logistical arrangements (internal and external), including travel, accommodation, and editorial coverage, in coordination with relevant managers.
• Handle registrations for conferences, forums, and events.
• Prepare and manage files related to competitions and awards, including submissions and follow-ups.
• Maintain and regularly update a comprehensive record of awards, recognitions, and honors.
• Participate in developing the annual calendar of major events and ensure approved coverage plans are executed.

Administration & Office Management

• Oversee administrative activities for the Abu Dhabi and Cairo offices.
• Manage subscriptions to agencies, websites, newspapers, and magazines, including coordinating with relevant managers to add, remove, or modify user access and permissions.
• Contribute to the development, circulation, and implementation of administrative, organizational, and editorial policies and procedures for the Abu Dhabi office.

Training & Talent Development

• Develop and oversee staff training and development programs and monitor their implementation.
• Design and manage internship programs for university students and act as the direct administrative supervisor throughout the training period.
• Participate in identifying workforce needs, including human resources, technical, and operational requirements for Abu Dhabi and Cairo offices.

Employee Engagement & Wellbeing

• Manage the employee happiness and engagement portfolio, including recognizing personal occasions and proposing initiatives to motivate employees and foster a positive work environment.

General Responsibilities

• Ensure full compliance with assigned duties within the scope of the job description, within required timelines, and to the highest quality standards.
• Perform any additional tasks assigned by the Editor-in-Chief in line with the role and organizational needs.

Role requirements

• Proven experience coordinating administrative and operational functions within a media or newsroom environment, with a solid understanding of editorial workflows and cross-department collaboration.
• Strong organizational, planning, and follow-up skills, with the ability to manage multiple priorities effectively.
• Excellent communication and stakeholder management skills, including engagement with external media and institutional partners.
• High attention to detail, confidentiality, and execution discipline, with a proactive, solution-oriented mindset focused on continuous improvement.
• 5–7 years of relevant experience in operations, administration, or coordination roles within media or digital publishing; Bachelor’s degree in Business Administration, Media Management, Operations, or a related field preferred.