Network Support Specialist

New Sourcing International (NSI); Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology services company is seeking a Network Support Specialist for a 3-month contract in Dubai, UAE. The role involves troubleshooting and implementing solutions for customer issues. Key responsibilities include coordinating hardware replacements and making necessary changes on systems. This position requires strong technical skills and the ability to work both onsite and remotely to resolve defects reported by customers. This is a time-limited position ideal for technicians with remote support experience.

Responsibilities

• Coordinate hardware replacement.
• Implement changes on customer systems.

Job description

Network Support Specialist- 3 months contract

The Senior Field Engineer works within the field engineering team and is responsible for providing the technical skills to support our customers both onsite and remotely. On a day to day basis, they are focused on troubleshooting, implementing changes and supporting solutions for our customers.

The Network Support Specialist is responsible for resolving customer reported defects via remote access, including:

Responsibilities

• Coordinate hardware replacement.
• Implement changes on