Multiplatform IT Support & Automation Engineer

Charterhouse; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology company in Dubai is looking for an IT Support Specialist to provide end-user support across Linux, macOS, and Windows systems. The ideal candidate should have expertise in networking and troubleshooting, and be comfortable working with diverse technical environments. Responsibilities include resolving technical issues, onboarding new users, managing IT infrastructure, and maintaining documentation. Knowledge of ticketing systems and scripting languages is advantageous. Fluency in English is essential, and relevant certifications are preferred.

Qualifications

• Strong experience in Linux and macOS administration with solid Windows knowledge.
• Deep understanding of networking fundamentals and troubleshooting.
• Ability to support technical and non-technical users.

Responsibilities

• Serve as a key contact for end-user support and infrastructure troubleshooting.
• Resolve complex technical issues and implement solutions.
• Oversee onboarding and offboarding processes.

Skills

Linux administration

macOS administration

Windows knowledge

Networking fundamentals

Communication skills

Problem-solving skills

Education

Relevant certifications (Linux+, CompTIA A+ / Network+)

Tools

YouTrack

Jira

PowerShell

Bash

Python

Docker

Git

Jenkins

Job description

A technology company in Dubai is looking for an IT Support Specialist to provide end-user support across Linux, macOS, and Windows systems. The ideal candidate should have expertise in networking and troubleshooting, and be comfortable working with diverse technical environments. Responsibilities include resolving technical issues, onboarding new users, managing IT infrastructure, and maintaining documentation. Knowledge of ticketing systems and scripting languages is advantageous. Fluency in English is essential, and relevant certifications are preferred.