Multi-Property Reservations Specialist

Marriott Hotels & Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking a Reservation Agent responsible for processing guest reservation requests and changes. The ideal candidate should have a high school diploma or equivalent and will be trained in the role. Responsibilities include identifying guest needs, explaining reservations policies, and maintaining high service standards. This position does not require prior experience, making it a great opportunity for those looking to start their career in hospitality.

Qualifications

• No related work experience is required.
• No supervisory experience is needed.
• License or certification is not required.

Responsibilities

• Process reservation requests and changes received via phone, fax, or mail.
• Identify guest reservation needs and determine appropriate room type.
• Explain guarantee, special rate, and cancellation policies to callers.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company in Abu Dhabi is seeking a Reservation Agent responsible for processing guest reservation requests and changes. The ideal candidate should have a high school diploma or equivalent and will be trained in the role. Responsibilities include identifying guest needs, explaining reservations policies, and maintaining high service standards. This position does not require prior experience, making it a great opportunity for those looking to start their career in hospitality.