Multi-Client HR & Payroll Operations Lead

SimplySolved; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A prominent HR and Payroll service provider in Dubai is seeking an HR & Payroll BPO Supervisor to manage end-to-end service delivery across client accounts. Responsibilities include supervising payroll cycles, overseeing HR administration, and ensuring compliance with UAE Labour Law. The ideal candidate will have strong client management skills and experience with payroll tools. This role offers a dynamic work environment and opportunities for process improvement.

Qualifications

• Experience in HR and payroll service delivery.
• Understanding of UAE Labour Law and regulations.
• Ability to drive process improvements.

Responsibilities

• Manage payroll cycles and HR administration.
• Act as the liaison for client accounts.
• Ensure compliance with statutory requirements.

Skills

Supervision of payroll cycles

HR compliance knowledge

Client management skills

Problem-solving

Training and coaching

Tools

HRIS/Payroll tools (ZenHR, Zoho People, Zoho Books, Odoo)

Job description

A prominent HR and Payroll service provider in Dubai is seeking an HR & Payroll BPO Supervisor to manage end-to-end service delivery across client accounts. Responsibilities include supervising payroll cycles, overseeing HR administration, and ensuring compliance with UAE Labour Law. The ideal candidate will have strong client management skills and experience with payroll tools. This role offers a dynamic work environment and opportunities for process improvement.