Marketing Company Account Manager

AstraZeneca; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A global biopharmaceutical company seeks a Director Marketing Company Account Manager (MCAM) in Dubai. This role requires at least 10 years of experience in supply chain management and strong communication skills to align marketing and operations. Candidates should be adept in demand management and project management, with a preference for those holding a CSCP certification. Join a collaborative team focused on improving healthcare delivery.

Qualifications

• At least 10 years of work experience in supply chain management, preferably within the pharmaceutical industry.
• Familiarity with MEA markets and healthcare systems.
• Experience in setting and reviewing customer service level agreements.

Responsibilities

• Support the global supply chain planning process and ensure market intelligence is captured.
• Contribute to all four principles of demand management.
• Accountable for forecast validation.

Skills

Extensive Experience

Strong Business Acumen

Excellent Communication Skills

Project Management Skills

Leadership and Influence

Analytical Skills

Education

CSCP (Certified Supply Chain Professional)

Job description

JOB TITLE

Director Marketing Company Account Manager (MCAM) MEA

ABOUT ASTRAZENECA

AstraZeneca is a global science‑led patient‑focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.

ROLE SUMMARY

AstraZeneca is a global science‑led biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines. We have more than 20 brands for the treatment of diseases in different therapeutic areas such as Respiratory, Gastroenterology, Cardiovascular, Diabetes and Oncology. AZ is living a total transformation worldwide through a science‑led innovation strategy.

The Director Marketing Company Account Manager (MCAM) is a vital member of our Global Supply Chain & Strategy (GSC&S) team. This role serves as the primary link between the Marketing Company (MC) and Operations, ensuring seamless communication and alignment with our strategic goals. As an expert in demand management, the MCAM leverages AstraZeneca’s commercial strategies, supply resources and operational capabilities to drive business insights and create supply solutions that support our bold ambitions.

In this role you will work closely with Commercial and Finance teams to balance demand and supply plans proactively, addressing challenges and opportunities. Your expertise will help shape the future of our supply chain, ensuring that we meet the needs of patients and healthcare providers worldwide.

Adhering to AstraZeneca’s Code of Conduct and key global policies—including the Global SHE Policy, Anti‑Bribery & Anti‑Corruption Policy, and People Policy—is essential. If you manage people, you’ll also follow the Manager Accountabilities Framework to lead with integrity and excellence.

What you’ll do

• Global Supply Chain Planning: support the global supply chain planning process, including parameter setting, master data quality governance, arbitration/allocation setting, business continuity plans and new product launch planning.
• Demand Management: contribute to all four principles of demand management (planning demand, communicating demand, influencing demand, and prioritizing/managing demand) and ensure market intelligence is captured and documented.
• Forecast Validation: accountable for forecast validation and challenging customer service level targets and collaboration related to supply issue management/product availability.
• Balanced Scorecard Strategies: ensure that all relevant Marketing Company (MC) balanced scorecard strategies and priorities are supported.
• Operations Strategies Representation: represent Operations strategies related to product enhancements and improvements such as packaging initiatives, product security and asset strategy.
• Business Links and Relationships: develop strong business links, relationships and influence with the Marketing Company at various levels.
• Customer Service Level Agreements: set and review customer service level agreements with Commercial annually.
• New Product Launch Volumes: partner with MC stakeholders regarding the development of new product launch volumes, pipeline fill, asset change and product discontinuation volume management.
• Forecast Quality Performance: drive improvements to forecast quality performance through collaboration with the MC.
• Supply Chain Monitor Process: execute responsibilities in the Supply Chain Monitor process for stock‑out management and reporting.

Essential for the role

• Extensive Experience: at least 10 years of work experience in supply chain management, preferably within the pharmaceutical industry.
• Strong Business Acumen: proficiency in business planning, analysis and cross‑functional team experience.
• Excellent Communication Skills: ability to effectively communicate and present information.
• Project Management Skills: capability to set goals, plan and manage projects efficiently.
• Certifications: holding a CSCP (Certified Supply Chain Professional) certification is preferable.
• Regional Knowledge: familiarity with MEA (Middle East and Africa) markets and healthcare systems.
• Leadership and Influence: ability to develop strong business links and influence at various levels within the organization.
• Analytical Skills: strong analytical skills to validate and challenge forecasts and demand volumes.
• Customer Service Orientation: experience in setting and reviewing customer service level agreements.
• Compliance and Governance: adherence to company policies and governance processes.

Desired for the role

• MEA markets knowledge.
• Knowledge of health care system or experience with pharmaceutical business.
• Above Country / Regional project management experience.
• Involvement in previous regional roles/tasks is desired.

Why AstraZeneca

At AstraZeneca we’re dedicated to being a Great Place to Work. You are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration and always commits to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

So whats next

• Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.
• Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.

Where can I find out more?

Our Social Media: Follow AstraZeneca on LinkedIn

Follow AstraZeneca on Facebook

Follow AstraZeneca on Instagram

Date Posted

18-يونيو-2025

Closing Date

03-يوليو-2025

AstraZeneca embraces diversity and equality of opportunity.

We are committed to building an inclusive and diverse team representing all backgrounds with as wide a range of perspectives as possible and harnessing industry‑leading skills. We believe that the more inclusive we are the better our work will be. We welcome and consider applications to join our team from all qualified candidates regardless of their characteristics. We comply with all applicable laws and regulations on non‑discrimination in employment (and recruitment) as well as work authorization and employment eligibility verification requirements.

Required Experience :

Manager

Key Skills

Instrument, Architectural Design, Basic, Jni, Blogging

Employment Type : Full-Time

Experience : years

Vacancy : 1