Manager Learning and Development Head Office UAE - Majid Al Futtaim - Dubai, UAE

Majid Al Futtaim; Dubai; On-site; AED 279,000 - 357,120; Full time

Job summary

Majid Al Futtaim is seeking a Manager Learning and Development based in Dubai, UAE. This role aims to lead operational execution of career progression and behavioral development programs across retail operations.

The successful candidate will have a Bachelor’s degree and at least 5 years of experience in Learning and Development within high-volume environments. The ideal applicant will demonstrate leadership skills and stakeholder management capabilities.

The position offers a full-time role, part of a dynamic team focused on enhancing retail capabilities.

Qualifications

• Minimum 5 years experience in Learning and Development or Training Operations within retail or high volume environments.
• At least 2 years experience managing direct reports.
• Proven track record of coordinating between Subject Matter Experts and Operations teams.
• Strong stakeholder management and communication skills.
• Ability to align learning initiatives with business strategy and performance outcomes.
• Strong leadership and coaching capabilities.

Responsibilities

• Lead end‑to‑end execution of leadership development tracks across UAE retail units.
• Ensure consistent and high quality delivery of learning programs.
• Conduct annual Training Needs Analysis to identify capability gaps.
• Partner with Store Managers to identify high potential talent.
• Extend learning initiatives to Head Office addressing behavioral capability gaps.
• Act as liaison with Global Solutions teams for Power Skills workshops.
• Build relationships with Regional Directors to drive engagement.
• Lead and mentor Associate Manager Learning and Development.

Skills

Learning Strategy Execution

Retail Leadership Development

Training Needs Analysis

Talent Development and Succession Planning

Stakeholder Management

Behavioral and Power Skills Facilitation

Emiratisation Development Programs

Operational Training Coordination

Education

Bachelor's degree in Education, Training, Human Resources, or related field

Job description

Position Overview

Majid Al Futtaim Retail is seeking a Manager Learning and Development in Dubai, UAE to lead the operational execution of career progression and behavioral development programs across store operations and head office functions. This role is central to delivering high impact leadership tracks, strengthening retail capabilities, and aligning learning strategies with business growth objectives.

Job Details

• Country: UAE
• City: Dubai
• Industry: Retail
• Function: Training and Development
• Salary: 25000-32000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Lead end‑to‑end execution of leadership development tracks for Team Leaders, Department Heads, and Store Managers across UAE retail units
• Ensure consistent and high quality delivery of learning programs aligned with company strategy and store operations needs
• Conduct annual Training Needs Analysis to identify capability gaps and update program content in collaboration with Subject Matter Experts
• Partner with Store Managers to identify high potential talent and prioritize development resources toward high impact segments
• Extend learning and development initiatives to Head Office by addressing behavioral capability gaps and rolling out professional development programs
• Act as liaison with Global Solutions teams to coordinate delivery of Power Skills workshops including leadership presence, critical thinking, and emotional intelligence
• Serve as key learning partner to the Emiratisation team to ensure structured development pathways for UAE Nationals
• Build strong relationships with Regional Directors and Store Managers to drive engagement and alignment on learning objectives
• Lead and mentor Associate Manager Learning and Development to ensure seamless logistical execution of programs

Ideal Profile

• Bachelor's degree in Education, Training, Human Resources, or related field
• Minimum 5 years experience in Learning and Development or Training Operations within retail or high volume environments
• At least 2 years experience managing direct reports
• Proven track record of coordinating between Subject Matter Experts and Operations teams
• Strong stakeholder management and communication skills
• Ability to align learning initiatives with business strategy and performance outcomes
• Strong leadership and coaching capabilities

Skills Set

• Learning Strategy Execution
• Retail Leadership Development
• Training Needs Analysis
• Talent Development and Succession Planning
• Stakeholder Management
• Behavioral and Power Skills Facilitation
• Emiratisation Development Programs
• Operational Training Coordination