Senior Executive - Learning and Development

Apparel Group; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Apparel Group in Dubai, UAE is seeking a Senior Executive - Learning and Development to lead training initiatives that strengthen employee capability, retail performance, career development, and continuous learning. This on-site role manages regional UAE training activities and develops learning programs for multiple brands.

The position emphasizes evaluating training effectiveness, stakeholder alignment, and delivery of cost-efficient solutions to enhance brand performance and staff development

Qualifications

• 5 years of experience in training, human resources, or retail operations.
• Experience coordinating and facilitating training initiatives.
• Familiarity with Learning Management Systems is preferred.
• Strong communication and presentation skills.
• Strong organizational capability.

Responsibilities

• Plan, manage, and implement training activities across the region and UAE in line with established policies and best practices.
• Align training initiatives with business requirements and sales objectives.
• Develop new learning and development initiatives based on evolving employee and organizational needs.
• Create, communicate, coordinate, and implement the annual training calendar across brands.
• Guide and monitor the training team in applying effective training methodologies.
• Develop and deliver cost-effective training solutions addressing identified employee development needs.
• Build knowledge of new brands and products within the portfolio and transfer relevant product knowledge to the training team.
• Review and enhance brand training content to maintain quality and effectiveness.
• Analyze employee training feedback and implement relevant improvements.
• Recommend learning materials and delivery approaches that strengthen participation and training effectiveness.
• Ensure the training team follows established learning and development best practices.
• Measure training delivery and follow-up activities while maintaining comprehensive training records.

Skills

Communication skills

Presentation skills

Organizational skills

Adaptability

Training coordination

Tools

Learning Management System (LMS)

Job description

Senior Executive - Learning and Development Job Snapshot

Role: Senior Executive - Learning and Development

Location: Dubai, UAE

Industry: Retail

Function: Training and Development

Experience: 5 years

Job Type: Full Time

Work Arrangement: On-site

Position Overview Apparel Group is hiring a Senior Executive - Learning and Development in Dubai, UAE to lead training initiatives that strengthen employee capability, retail performance, career development, and continuous learning. The role manages regional and UAE training activities, develops learning programs for multiple brands, evaluates training effectiveness, and works with employees and stakeholders to align development initiatives with business objectives.

Job Details Country: UAE City: Dubai Industry: Retail Function: Training and Development Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full Time Work Arrangement: On-site

Role Objective

The Senior Executive - Learning and Development will create and implement training programs that support professional growth and organizational performance. The position combines training management, learning content development, retail skills assessment, performance measurement, and employee development while supporting a multicultural workforce.

Key Responsibilities

• Plan, manage, and implement training activities across the region and UAE in line with established policies and best practices.
• Align training initiatives with business requirements and sales objectives.
• Develop new learning and development initiatives based on evolving employee and organizational needs.
• Create, communicate, coordinate, and implement the annual training calendar across brands.
• Guide and monitor the training team in applying effective training methodologies that support improved brand conversion rates.
• Develop and deliver cost-effective training solutions addressing identified employee development needs.
• Build knowledge of new brands and products within the portfolio and transfer relevant product knowledge to the training team.
• Review and enhance brand training content to maintain quality and effectiveness.
• Analyze employee training feedback and implement relevant improvements.
• Recommend learning materials and delivery approaches that strengthen participation and training effectiveness.
• Ensure the training team follows established learning and development best practices.
• Measure training delivery and follow-up activities while maintaining comprehensive training records.

Learning Program Design

The role will design and implement training courses and development programs suited to the organization 's varied requirements and multicultural workforce. This includes establishing training processes and learning modules that support consistent development outcomes across the business.

In-Store and Leadership Development

• Initiate in-store training programs designed to strengthen employee capabilities.
• Develop leadership programs focused on people skills and overall performance.
• Visit retail outlets to assess staff skills through observations or mock sessions.
• Provide constructive feedback based on retail staff assessments.
• Identify development opportunities that can be addressed through targeted training interventions.

Training Evaluation and Retail Assessments

The Senior Executive will monitor training effectiveness through feedback, delivery measurements, retail observations, and other assessment methods. The role also coordinates third-party mystery shopping exercises to evaluate service quality and customer satisfaction and uses relevant findings to support improvements in employee development programs.

Desired Experience and Skills

• 5 years of experience in a related field such as training, human resources, or retail operations.
• Experience coordinating and facilitating training initiatives.
• Familiarity with Learning Management Systems is preferred.
• Strong communication and presentation skills.
• Strong organizational capability.
• Ability to adapt learning initiatives to the dynamic requirements of a retail environment.
• Experience collaborating with different stakeholders across the organization.
• Ability to support training requirements for a multicultural workforce.
• Understanding of training measurement, feedback analysis, and continuous improvement.