Luxury Reservations Specialist

FAIRMONT; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Reservations Officer to be the first point of contact for guests. You will be responsible for providing exceptional customer service, facilitating room bookings, and maximizing revenue through up-selling. Ideal candidates will possess at least one year of relevant experience in a hotel setting and have strong interpersonal and problem-solving abilities. Fluency in English is essential, and familiarity with Opera is a plus. Join us for an exciting opportunity to elevate guest experiences!

Qualifications

• At least 1 year of experience in a hotel.
• Ability to thrive in a fast-paced environment.
• Strong team collaboration skills.

Responsibilities

• Provide exceptional guest service.
• Maximize revenue through up-selling.
• Handle room reservation requests accurately.

Skills

Customer service

Fluency in English

Interpersonal skills

Problem solving

Tools

Opera

Job description

A luxury hotel in Dubai is seeking a Reservations Officer to be the first point of contact for guests. You will be responsible for providing exceptional customer service, facilitating room bookings, and maximizing revenue through up-selling. Ideal candidates will possess at least one year of relevant experience in a hotel setting and have strong interpersonal and problem-solving abilities. Fluency in English is essential, and familiarity with Opera is a plus. Join us for an exciting opportunity to elevate guest experiences!