Luxury Reservations Concierge

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain seeks a Reservations Host for Six Senses The Palm, Dubai. The role involves managing daily reservation operations, processing guest requests, and ensuring compliance with service standards. Candidates should have at least one year of experience in a similar upscale environment, strong skills in Microsoft Office, and a solid command of English. This position provides a unique opportunity to work in a prestigious hotel setting in Dubai.

Qualifications

• Must have at least 1 year’s experience in a similar setting.
• Familiarity with hotel policies regarding reservations and discounts.
• Ability to live in a remote location for extended periods.

Responsibilities

• Run daily reports for the Reservation department.
• Process new reservations and manage guest preferences.
• Monitor and update the internet reservation system.

Skills

MS Office - Word, Excel, PowerPoint, Outlook

Excellent command of written and spoken English

Education

High school diploma or equivalent

Hospitality diploma/degree from a recognized hospitality school

Tools

PMS systems

GDS platforms

CRS platforms

Job description

A luxury hotel chain seeks a Reservations Host for Six Senses The Palm, Dubai. The role involves managing daily reservation operations, processing guest requests, and ensuring compliance with service standards. Candidates should have at least one year of experience in a similar upscale environment, strong skills in Microsoft Office, and a solid command of English. This position provides a unique opportunity to work in a prestigious hotel setting in Dubai.