Luxury Hotel Host - Guest Experience & Service

Accor Hotels; Dadna; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company seeks a dedicated Guest Relations Specialist for Fairmont Fujairah Beach Resort. The ideal candidate will have experience in customer service, specifically in handling reservations, greeting guests, and managing dining experiences. Proficiency in Micros and a strong ability to maintain composure under pressure is essential. Fluency in English is mandatory, and additional languages are beneficial. Join this esteemed team to deliver exceptional guest experiences in a luxurious setting.

Qualifications

• At least 1 year experience in a similar role.
• Hospitality background preferred.
• Ability to foster an inclusive environment.

Responsibilities

• Greet guests and provide them with a positive first impression.
• Handle reservation details and dietary requirements.
• Issue dining charges and verify orders.

Skills

Proficiency in Micros

Calm under pressure

Customer service focus

Fluency in English

Job description

A leading hospitality company seeks a dedicated Guest Relations Specialist for Fairmont Fujairah Beach Resort. The ideal candidate will have experience in customer service, specifically in handling reservations, greeting guests, and managing dining experiences. Proficiency in Micros and a strong ability to maintain composure under pressure is essential. Fluency in English is mandatory, and additional languages are beneficial. Join this esteemed team to deliver exceptional guest experiences in a luxurious setting.