Luxury Guest Reservations & Revenue Specialist

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 48,000 - 60,000; Full time

Job summary

A leading global hotel chain in Abu Dhabi seeks a Reservations Agent to handle customer inquiries and maximize room revenue through effective sales techniques. You will maintain reservation accuracy, ensure guest satisfaction, and support the supervisor in special projects. Ideal candidates have a high school diploma and 2 years of relevant experience. Join us at the forefront of luxury hospitality, where exceptional service is our hallmark.

Qualifications

• 2 years related work experience in reservations or sales.
• No supervisory experience required.

Responsibilities

• Handle customer inquiries related to room reservations.
• Maximize rooms revenue through effective sales techniques.
• Ensure guest satisfaction and maintain reservation accuracy.
• Support the Reservations Supervisor with special projects.

Skills

Fluent communication

Sales techniques

Customer service

Revenue management understanding

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hotel chain in Abu Dhabi seeks a Reservations Agent to handle customer inquiries and maximize room revenue through effective sales techniques. You will maintain reservation accuracy, ensure guest satisfaction, and support the supervisor in special projects. Ideal candidates have a high school diploma and 2 years of relevant experience. Join us at the forefront of luxury hospitality, where exceptional service is our hallmark.