Luxury Concierge Team Lead | Guest Experience

Merex Investment Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand in Dubai is seeking a Team Leader for the Concierge team. Responsibilities include greeting guests, managing luggage, ensuring cleanliness, and addressing guest inquiries. The ideal candidate has a diploma in hospitality and 1-2 years of luxury hotel experience. Strong communication and leadership skills are essential. Competitive, tax-free salary, and generous benefits included, making this an exceptional opportunity for those passionate about luxury service.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave and healthcare package

Qualifications

• 1-2 years experience in a team leader role within luxury hospitality.
• Strong understanding of front-of-house operations.
• Proficient in booking systems or property management systems.

Responsibilities

• Greet and escort guests to their rooms and handle luggage.
• Anticipate customer needs and provide appropriate services.
• Carry out guest registration and administrative tasks.
• Maintain operation and cleanliness of the Butler Pantry.

Skills

Excellent communication skills

Organizational skills

Problem-solving skills

Leadership ability

Education

Diploma or certification in hospitality

Tools

Property management systems

Job description

A luxury hospitality brand in Dubai is seeking a Team Leader for the Concierge team. Responsibilities include greeting guests, managing luggage, ensuring cleanliness, and addressing guest inquiries. The ideal candidate has a diploma in hospitality and 1-2 years of luxury hotel experience. Strong communication and leadership skills are essential. Competitive, tax-free salary, and generous benefits included, making this an exceptional opportunity for those passionate about luxury service.