Lobby Concierge & VIP Guest Specialist

Rotana; Abu Dhabi; Presencial; AED 40.000 - 60.000; Tempo integral

Resumo da vaga

Rotana in Abu Dhabi is seeking a dynamic Lobby Ambassador to warmly welcome guests and provide courteous, efficient service at all times. You will greet guests, assist with queue management, promote restaurant reservations, and support the Front Desk team with smooth check-ins.

The ideal candidate will have a hospitality diploma, excellent English, and a proactive, guest-focused attitude. Multilingual skills are an advantage, contributing to a polished Rotana guest experience.

Qualificações

• Polished, professional guest handling and service mindset.
• Excellent command of English (spoken and written).
• Additional language skills are a plus.

Responsabilidades

• Welcome guests at the main entrance and assist with check-in queues.
• Promote Rotana services, offers and dining reservations to guests.
• Provide accurate information on hotel facilities and local services.
• Register guests using the front desk tools and direct them efficiently.
• Attend to VIP and Rotana Rewards guests with personalized service.

Conhecimentos

Customer service

English proficiency

Multilingual

Formação

Diploma in hospitality

Descrição da vaga

Rotana in Abu Dhabi is seeking a dynamic Lobby Ambassador to warmly welcome guests and provide courteous, efficient service at all times. You will greet guests, assist with queue management, promote restaurant reservations, and support the Front Desk team with smooth check-ins.

The ideal candidate will have a hospitality diploma, excellent English, and a proactive, guest-focused attitude. Multilingual skills are an advantage, contributing to a polished Rotana guest experience.