Guest Experience Leader - Food & Beverage

Rotana; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

Rotana in Abu Dhabi is seeking a dynamic Food & Beverage Ambassador to welcome guests, guide them to tables, and ensure a superior dining experience. You will maintain a warm, professional demeanor and assist guests with menus while staying knowledgeable about promotions.

The ideal candidate will have a hospitality diploma with two years in a similar role, fluent English, and leadership experience. Familiarity with Micros is a plus; a guest-focused, proactive attitude is essential.

Qualifications

• Diploma degree in the hospitality field with two years experience in a similar role.
• Fluency in both written and spoken English; familiarity with Micros desirable.
• Leadership and supervisory experience are a definite plus.

Responsibilities

• Provide a warm welcome to guests and escort them to tables.
• Ensure professional, friendly service and respond promptly to guest inquiries.
• Coordinate with the service team to deliver high quality Food & Beverage experiences.

Skills

Customer service

Communication

Leadership

Teamwork

Multicultural environment

Education

Diploma in hospitality

Tools

Micros

Job description

Rotana in Abu Dhabi is seeking a dynamic Food & Beverage Ambassador to welcome guests, guide them to tables, and ensure a superior dining experience. You will maintain a warm, professional demeanor and assist guests with menus while staying knowledgeable about promotions.

The ideal candidate will have a hospitality diploma with two years in a similar role, fluent English, and leadership experience. Familiarity with Micros is a plus; a guest-focused, proactive attitude is essential.