Lead Concierge — Elevate Guest Experiences

Marriott Hotels Resorts; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading global hospitality company is looking for a Concierge to oversee guest services, ensuring high standards and exceptional experiences. The ideal candidate should possess a high school diploma or GED, along with significant experience in guest services, to effectively manage concierge operations and team performance, while maintaining cultural awareness and guest satisfaction. This full-time position is based in Dubai, UAE.

Qualifications

• 3 years experience in guest services or related area.
• 1 year experience in guest services if holding a 2-year degree.
• Ability to supervise and motivate team members.

Responsibilities

• Supervises day-to-day concierge operations.
• Develops specific goals and priorities.
• Maintains guest satisfaction and operational standards.
• Provides recommendations for guest services.

Skills

Guest service management

Interpersonal skills

Communication skills

Cultural awareness

Problem-solving

Education

High school diploma or GED

2-year degree in Hospitality

Job description

A leading global hospitality company is looking for a Concierge to oversee guest services, ensuring high standards and exceptional experiences. The ideal candidate should possess a high school diploma or GED, along with significant experience in guest services, to effectively manage concierge operations and team performance, while maintaining cultural awareness and guest satisfaction. This full-time position is based in Dubai, UAE.