Key Accounts Manager — Platinum Clients

DMCC – Dubai Multi Commodities Centre; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading government entity in Dubai is seeking a professional to manage approximately 200 key accounts, ensuring high service delivery and client satisfaction. The role requires a degree in management and 1-3 years of experience in client relationship management. Candidates should possess strong communication and people skills, along with a high level of computer literacy, including PowerPoint. This role offers a market competitive salary, housing allowance, and various other benefits.

Benefits

Market competitive basic salary

Housing allowance

Discretionary bonus schemes

Medical and life insurance cover

Generous annual leave

Free covered parking

Retail discounts with over 450 outlets

Qualifications

• 1-3 years experience in Client Relationship Management.
• Previous client facing experience with strong people skills.
• Excellent English language skills, additional languages desirable.

Responsibilities

• Manage approximately 200 platinum key accounts with high service delivery.
• Coordinate with call centre team for potential key clients follow-up.
• Address key account holder questions ensuring satisfaction.
• Update client information for efficient tracking.

Skills

Client Relationship Management

Strong communication skills

Computer literacy

PowerPoint skills

Education

Degree in management or related field

Job description

A leading government entity in Dubai is seeking a professional to manage approximately 200 key accounts, ensuring high service delivery and client satisfaction. The role requires a degree in management and 1-3 years of experience in client relationship management. Candidates should possess strong communication and people skills, along with a high level of computer literacy, including PowerPoint. This role offers a market competitive salary, housing allowance, and various other benefits.