Key Account Manager (iGaming Sector)

Qureos Inc; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading iGaming company is seeking a Key Account Manager to oversee high-value client portfolios. The ideal candidate should have strong experience in iGaming and sportsbook operations, deliver high client satisfaction, and have a data-driven approach. Key responsibilities include managing accounts, analyzing performance data, and collaborating with various departments. Candidates must be fluent in English and Hindi, with strong negotiation and relationship management skills. The position offers flexible hours and relocation support.

Benefits

Food and accommodation provided

Flexible working shifts

Comprehensive contract terms provided

Qualifications

• Proven experience in iGaming and sportsbook operations.
• Strong administrative and coordination skills.
• Fluent in English and Hindi; other languages are a plus.

Responsibilities

• Manage and grow assigned iGaming accounts for high engagement.
• Serve as the main point of contact for key clients.
• Analyze account performance data for optimization.
• Collaborate with internal departments for smooth operations.
• Negotiate and renew contracts as required.

Skills

Client relationship management

Data analysis

Operational performance

Communication skills

Negotiation

Education

Bachelor's degree in Business, Marketing or related field

Tools

CRM tools

Microsoft Office

Google Workspace

Job description

Job Title: Key Account Manager iGaming
Location: Dubai or India (Indore candidates excluded)
Industry: iGaming or Sportsbook (Mandatory)
Experience: 3Years
Languages: Fluent in English & Hindi
Availability: Must be open to flexible hours and 24/7 availability if required
Relocation: Willingness to relocate as per company requirements; accommodation food and contract terms will be provided by the company

Job Summary

We are seeking a resultsdriven and relationshipfocused Key Account Manager to oversee and grow a portfolio of highvalue clients in the iGaming sector. The ideal candidate will have a strong background in managing iGaming and sportsbook brands handling team performance driving operational improvements and building longterm client relationships. This role is ideal for someone who thrives in a fastpaced datadriven environment and has a proven track record in brand growth and client satisfaction.

Key Responsibilities

• Manage and grow assigned iGaming accounts to ensure high engagement retention and satisfaction
• Serve as the main point of contact for key clients offering support insights and strategic direction
• Analyze account performance data including deposits withdrawals and player activity to drive optimization
• Collaborate with internal departments (Marketing Product Support Finance) to ensure smooth operations
• Track team performance implement incentive structures and monitor KPIs
• Deliver regular reports and strategic updates to internal stakeholders and clients
• Ensure compliance with regulatory standards and internal company policies
• Support the onboarding and training of team members
• Monitor market trends and competitors to stay ahead of the curve
• Negotiate and renew contracts as required

Requirements

• Proven experience in iGaming with a strong understanding of sportsbook operations
• Previous experience managing iGaming brands and leading teams
• Familiarity with operational processes reporting systems and compliance requirements
• Strong administrative and coordination skills
• Datadriven approach with the ability to analyze and act on performance metrics
• Proficiency in CRM tools Microsoft Office and Google Workspace
• Excellent communication negotiation and relationship management skills
• Bachelors degree in Business Marketing or a related field
• Fluent in English; Hindi is required. Other regional languages are a plus

Work Culture & Lifestyle Requirements

• No smoking or drinking permitted
• Must be willing to work flexible shifts including availability during nights weekends and holidays if required
• Open to relocation to Dubai or other companyspecified locations
• Company will provide food accommodation and define all contract terms