Jumeirah Group Careers Latest Hotel Job Vacancy in Dubai

Mashreq Bank; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand in Dubai is seeking service-oriented professionals to join its team. The role involves providing exceptional guest experiences in a dynamic environment. Ideal candidates will possess strong communication skills, a passion for hospitality, and the ability to multitask. This position offers a tax-free competitive salary, accommodation allowance, and comprehensive benefits including medical insurance. Join us to build a fulfilling career in luxury hospitality.

Benefits

Tax-free salary

Complimentary meals

Accommodation or housing allowance

Transportation provided

Comprehensive medical insurance

Annual flight allowance

Discounted stays and dining

Continuous learning opportunities

Qualifications

• Excellent communication and interpersonal skills.
• A passion for hospitality and luxury service.
• Ability to multitask and remain calm under pressure.
• Strong teamwork and attention to detail.

Responsibilities

• Greet and assist guests, ensuring comfort and satisfaction.
• Deliver outstanding service across hotel departments.
• Handle guest requests and complaints promptly.
• Collaborate with team members to maintain a positive work environment.

Skills

Excellent communication skills

Interpersonal skills

Guest-first mindset

Ability to multitask

Proficiency in English

Attention to detail

Adaptability

Basic computer literacy

Job description

Job Summary

Jumeirah Group, a global luxury hospitality leader renowned for its exceptional service and world-class hotels, is seeking dedicated, enthusiastic, and service-oriented professionals to join our growing team in Dubai. This position offers the opportunity to work in one of the most iconic destinations in the world, delivering unmatched guest experiences while developing a fulfilling career in the luxury hospitality industry. The ideal candidate will uphold the Jumeirah brands high standards, demonstrating passion, professionalism, and attention to detail in every task.

Key Responsibilities

• Greet and assist guests with warmth, efficiency, and professionalism, ensuring their comfort and satisfaction at all times.
• Deliver outstanding service across all hotel departments, including front office, food & beverage, housekeeping, and guest relations.
• Maintain cleanliness, organization, and hygiene standards as per Jumeirahs brand requirements.
• Handle guest requests and complaints promptly and courteously to ensure a seamless experience.
• Collaborate with team members and supervisors to uphold a positive and service-focused work environment.
• Follow all company policies, safety procedures, and grooming standards.
• Contribute to continuous improvement initiatives to enhance operational efficiency and guest satisfaction.

Required Skills and Qualifications

• Excellent communication and interpersonal skills with a strong guest-first mindset.
• A passion for hospitality and luxury service.
• Ability to multitask and remain calm under pressure.
• Proficiency in English (additional languages are an advantage).
• Strong teamwork, adaptability, and attention to detail.
• Basic computer literacy and knowledge of hotel management systems preferred.

Experience

• Previous experience in the hospitality sector, especially in a 4 or 5-star hotel, is preferred but not mandatory.
• Fresh graduates and enthusiastic individuals with a desire to learn and grow in the hospitality industry are also encouraged to apply.

Working Hours

• Full-time role with flexible shifts, including weekends and public holidays.
• Typical shift duration: 8–9 hours per day (rotational schedule based on department needs).

Knowledge, Skills, and Abilities

• Knowledge of luxury hospitality standards and guest service protocols.
• Ability to work effectively in a multicultural environment.
• Strong organizational and time management abilities.
• Commitment to delivering excellence in every guest interaction.
• Positive attitude, high energy, and professional appearance.

Benefits

• Competitive tax-free salary and service charge.
• Complimentary meals during duty hours.
• Accommodation or housing allowance (as per position).
• Transportation provided to and from work.
• Comprehensive medical insurance.
• Annual flight allowance and paid vacation leave.
• Discounted stays and dining across Jumeirah properties worldwide.
• Continuous learning and development opportunities.

Why Join Jumeirah Group

At Jumeirah, we do not just offer jobs — we build careers. As part of a world-renowned luxury hospitality brand, you will be surrounded by passionate professionals who inspire excellence daily. We believe in recognizing and nurturing talent, providing global career growth opportunities, and encouraging our team to deliver the extraordinary. Joining Jumeirah means becoming part of a legacy defined by innovation, elegance, and exceptional guest care.

How to Apply

Interested candidates are invited to apply online through the official Jumeirah Group Careers Portal.

• Visit www.jumeirah.com/careers.
• Browse the latest job openings in Dubai.
• Create your candidate profile and submit your updated resume with a recent photo.
• Shortlisted applicants will be contacted for interviews and further assessment.
• Join Jumeirah Group — where service meets excellence, and your career meets opportunity.