IT Support Lead — Systems & User Services

الجامعة القاسمية; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A higher education institution in Sharjah is seeking a Director of the Information Technology Center. This role involves providing technical support to faculty and students, managing systems and user accounts, and preparing technology project plans. The ideal candidate holds a Bachelor's in Information Technology and has at least three years of relevant experience. Responsibilities include troubleshooting technical issues, managing the attendance system, and documenting procedures. Competitive compensation is offered.

Qualifications

• 3 years of experience in IT support.
• Familiarity with managing email and call systems.

Responsibilities

• Assist in resolving technical issues.
• Manage user accounts and email groups.
• Document system settings and routines.

Skills

Technical troubleshooting

User account management

Printer management

Attendance system monitoring

Project management

Education

Bachelor's degree in Information Technology

Job description

A higher education institution in Sharjah is seeking a Director of the Information Technology Center. This role involves providing technical support to faculty and students, managing systems and user accounts, and preparing technology project plans. The ideal candidate holds a Bachelor's in Information Technology and has at least three years of relevant experience. Responsibilities include troubleshooting technical issues, managing the attendance system, and documenting procedures. Competitive compensation is offered.