IT Manager (Sports-Retail)

Ultiwise Consult; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consulting firm in Dubai is seeking an experienced IT Manager to oversee retail ERP and POS systems, drive automation initiatives, and ensure smooth operations across various platforms. The ideal candidate has 15 years in IT management, particularly in fashion and apparel retail, with strong experience in Microsoft Dynamics and LS Retail. You will lead strategic application enhancements while managing vendor relationships and stakeholder communications. This role offers a competitive salary, up to AED 18,000.

Qualifications

• 15 years of IT experience in Fashion/Apparel Retail.
• Strong hands-on and leadership experience with Microsoft Dynamics 365 Business Central.
• Good understanding of retail store infrastructure and networking.

Responsibilities

• Own and manage Retail ERP and POS systems.
• Lead application strategy enhancements, upgrades, and integrations.
• Ensure smooth store operations across various systems.

Skills

Microsoft Dynamics 365 Business Central

LS Retail (POS & Retail Operations)

CRM

Campaign Management

AI

Automation

Power BI Reports

Stakeholder management

Communication skills

Job description

IT Manager - Budget upto AED 18000 (Sports - Retail MANDATORY)

Key Responsibilities

• Own and manage Retail ERP and POS systems including Microsoft Dynamics 365 Business Central and LS Retail
• Lead application strategy enhancements, upgrades and integrations
• Ensure smooth store operations across POS, inventory, pricing, promotions and finance
• Manage CRM clienteling and SMS marketing platforms
• Drive AI and automation initiatives to improve efficiency and insights
• Own Power BI dashboards and reporting for sales, inventory, finance and customer analytics
• Work closely with Infrastructure teams on store networks connectivity and system availability
• Manage vendors, partners, SLAs and application budgets

Required Skills & Experience

• 15 years of IT experience in Fashion / Apparel Retail
• Strong hands‑on and leadership experience with:
• Microsoft Dynamics 365 Business Central
• LS Retail (POS & Retail Operations) CRM, Campaign Management, AI, Automation, Power BI Reports
• Good understanding of retail store infrastructure and networking (LAN/WAN, Wi‑Fi store connectivity)
• Experience supporting multi‑store retail environments
• Strong stakeholder management and communication skills