IT & AV Support Engineer for Hybrid Meetings

Boskalis; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global service provider is seeking an IT Support Engineer in Abu Dhabi to ensure seamless technical operations. Responsibilities include delivering desk-side IT support, managing incident tickets, and providing technical support for AV systems during events. Candidates should possess a Bachelor's degree in IT or related fields, strong troubleshooting skills, and a collaborative attitude. This full-time position offers a supportive environment for career growth and professional development.

Benefits

Career development opportunities

Warm onboarding process

Dynamic IT team environment

Qualifications

• Strong technical skills in troubleshooting hardware and software issues.
• Must be a team player with strong active listening skills.
• Strong interpersonal skills suited for IT roles.

Responsibilities

• Deliver desk-side IT support troubleshooting hardware issues.
• Manage incident tickets using ITSM tools.
• Provide technical support for AV systems in the auditorium.
• Maintain and audit IT hardware inventory.
• Support network engineers with patching and networking tasks.

Skills

Troubleshooting hardware and software issues

Managing AV and sound equipment

Active listening skills

Interpersonal skills

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

ITSM tools

Xerox multifunction printers

Job description

A leading global service provider is seeking an IT Support Engineer in Abu Dhabi to ensure seamless technical operations. Responsibilities include delivering desk-side IT support, managing incident tickets, and providing technical support for AV systems during events. Candidates should possess a Bachelor's degree in IT or related fields, strong troubleshooting skills, and a collaborative attitude. This full-time position offers a supportive environment for career growth and professional development.