Houseman

Accor Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality brand is looking for a Houseman in Dubai to ensure guest rooms are clean, well-maintained, and ready for check-in. Responsibilities include performing cleaning tasks, replenishing amenities, and providing excellent service to enhance guest satisfaction. Candidates should have a high school diploma, experience in housekeeping, and strong attention to detail. This role promises an opportunity for growth within a supportive team environment.

Benefits

Comprehensive training and development programs

Qualifications

• Proven experience in housekeeping or a related field is a plus.
• Knowledge of cleaning methods, materials, and equipment.
• Ability to work independently and as part of a team.
• Stamina to be on your feet for extended periods.

Responsibilities

• Clean and service guest rooms following established procedures.
• Report any maintenance issues to the supervisor.
• Ensure all amenities are properly set up and in good condition.
• Respond to guest requests promptly and courteously.

Skills

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Summary

The Houseman is responsible for ensuring that guest rooms are clean, well-maintained, and prepared for check-in. This includes performing cleaning tasks, replenishing amenities, and providing excellent service to enhance guest satisfaction and the overall guest experience. The Houseman plays a key role in maintaining the hotel's cleanliness standards and promoting a comfortable environment for all guests.

Responsibilities

• Report for duty promptly, wearing the correct uniform and nametag consistently.
• Clean and service guest rooms by vacuuming, dusting, polishing, and wiping surfaces, including furniture, fixtures, and windows, following the Sequence of Service and Standard Operating Procedures established by management.
• Report any maintenance issues, damages, or missing items to the Housekeeping Supervisor or maintenance team.
• Ensure all amenities (e.g., soap, shampoo, linens) are properly set up according to standards and in good condition.
• Respond to guest requests for additional items such as extra pillows, towels, or blankets promptly and courteously.
• Follow all safety and hygiene procedures for handling cleaning chemicals and equipment.
• Ensure the safe storage and use of cleaning supplies.
• Assist in organizing and preparing the room for special guest requests or services.
• Maintain communication with the front desk regarding room availability and status.
• Keep track of inventory levels and notify the supervisor when supplies need replenishing.
• Submit lost and found items to security in accordance with the policy.
• Report valuable items to security as per the security guidelines.
• Assist in other housekeeping tasks or departmental projects as needed.
• Provide guests with a courteous and professional service at all times.
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

Qualifications

• High school diploma or equivalent is preferred.
• Proven experience in housekeeping or a related field is a plus.
• Knowledge of cleaning methods, materials, and equipment.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Ability to lift and carry moderate to heavy loads.
• Stamina to be on your feet for extended periods.
• Flexibility to bend, stoop, and reach.

Why Join Us

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.