Hotel IT & Security Specialist — Grow & Learn

AccorHotels Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality organization in Dubai is seeking an IT Support Specialist to manage and maintain hotel networks and provide technical support for software and hardware. Responsibilities include implementing security protocols, developing disaster recovery plans, and training staff on IT systems. Ideal candidates should have a degree in IT or Computer Science, relevant experience in hospitality, and excellent problem-solving skills. This role offers opportunities for personal growth and employee benefits, such as discounted rates worldwide.

Benefits

Employee benefit card for discounted rates

Learning programs through Academies

Opportunities for talent development

Participation in Corporate Social Responsibility activities

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Prior experience in IT support, preferably in the hospitality industry.
• Proficiency in networking and operating systems required.
• Strong analytical and problem-solving skills needed.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Manage and maintain the hotel's computer networks for optimal performance.
• Provide technical support for all hardware and software.
• Implement security protocols for IT infrastructure.
• Develop backup and disaster recovery plans.
• Provide training and technical guidance to hotel staff.

Skills

Networking

Operating systems (Windows, Linux)

Technical Support

Problem-solving

Communication

Interpersonal skills

Education

Bachelor's degree in Information Technology or Computer Science

Tools

CompTIA A+

CompTIA Network+

CompTIA Security+

Job description

A leading hospitality organization in Dubai is seeking an IT Support Specialist to manage and maintain hotel networks and provide technical support for software and hardware. Responsibilities include implementing security protocols, developing disaster recovery plans, and training staff on IT systems. Ideal candidates should have a degree in IT or Computer Science, relevant experience in hospitality, and excellent problem-solving skills. This role offers opportunities for personal growth and employee benefits, such as discounted rates worldwide.