Hostess – Anása, Conrad Dubai

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in Dubai is seeking a Hostess to provide exceptional service and create a welcoming environment for guests. Responsibilities include greeting guests, managing inquiries, and maintaining knowledge of the menu. The ideal candidate will display a positive attitude, excellent communication skills, and a dedication to presentation and detail. This role is critical in ensuring a memorable dining experience at the restaurant.

Qualifications

• Must have a positive and welcoming demeanor.
• Strong communication skills both written and spoken are essential.
• A commitment to exceptional guest service is required.

Responsibilities

• Greet and guide guests warmly to ensure they feel valued.
• Manage guest inquiries with helpful and timely responses.
• Maintain a strong understanding of the menu to assist guests.

Skills

Positive and welcoming attitude

Strong communication skills

Exceptional guest service commitment

Attention to detail

Impeccable grooming and presentation

Adaptability to service styles

Team collaboration skills

Education

Background in Hospitality F&B or related field

Previous experience in restaurant or luxury hotel

Job description

What are we looking for

At Conrad Dubai we believe that hospitality begins with people who bring genuine warmth presence and a natural ability to connect. As a Hostess at Ansa you are not only the face of the restaurant you are a key part of the guests first impression and lasting memory.

To thrive in this role you will bring:

• A positive and welcoming attitude that makes guests feel instantly at ease
• Strong communication skills both spoken and written delivered with clarity and poise
• A sincere commitment to exceptional guest service and attention to detail
• Impeccable personal grooming and presentation in line with luxury hospitality standards
• The flexibility to adapt to different service styles guest needs and operational flow
• The ability to work confidently both independently and as part of a collaborative team
• Preferred experience and qualifications:
• Background or education in Hospitality F&B or a related field
• Previous experience in restaurant or luxury hotel environments
• Familiarity with cash handling procedures
• Understanding of food hygiene and safety protocols
• Basic knowledge of wines beverages and Mediterranean cuisine is a plus

More than anything we are looking for someone who leads with grace listens with intent and shows up with heartsomeone who understands that its not just about what we serve but how we make people feel.

What will it be like to work for Conrad Hotels & Resorts

Conrad Hotels & Resorts combines contemporary design sophisticated amenities and personalized service. Conrads guest service is instinctive discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

At Ansa our signature Mediterranean dining experience at Conrad Dubai every detail mattersfrom the food to the feeling you get the moment you walk in. Thats where you come in.

We're looking for a Hostess with warmth presence and a natural gift for making people feel welcome. You'll be the first face our guests see and the final impression they remember. This role is about more than just reservations and seating its about creating a sense of calm connection and class the moment they arrive.

What will you be doing

As a Hostess at Ansa you will be the first impression of our restaurantthe one who sets the tone for each guests experience. Your role goes far beyond a simple greeting; its about offering a sense of welcome attention and calm from the very first interaction.

You will be entrusted to:

• Greet and guide guests with warmth elegance and attentiveness ensuring they feel genuinely seen and valued
• Confidently manage guest inquiries offering helpful responses in a timely and courteous manner
• Maintain a strong understanding of the menu and offerings allowing you to speak knowledgeably and assist guests in their journey
• Uphold Hiltons grooming and presentation standards always appearing polished composed and professional
• Handle phone calls with care capturing accurate messages and ensuring they reach the right person without delay
• Oversee seating plans and table flow with discretion and efficiency contributing to a smooth and elevated dining service
• Adhere to all safety hygiene and regulatory protocols supporting a safe and exceptional environment for both guests and team members
  Above all you will embody the spirit of true hospitality where every detail gesture and interaction leaves a lasting impression.