Hostess

Hyatt Centric Jumeirah Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A vibrant lifestyle hotel is seeking a friendly Hostess to join the Food & Beverage team. The Hostess plays a vital role in creating positive dining experiences by warmly greeting guests, managing reservations, and ensuring smooth front-of-house operations. Candidates should have previous experience in hospitality, excellent communication skills, and a strong customer service mindset. The role requires flexibility in working hours and a professional appearance.

Qualifications

• Previous experience as a Hostess or in a guest-facing role within hospitality or F&B.
• Strong attention to detail and professional appearance.

Responsibilities

• Greet guests in a warm, professional manner.
• Manage reservations and table allocations efficiently.
• Handle guest feedback or concerns promptly.

Skills

Excellent communication and interpersonal skills

Customer service mindset

Ability to work flexible shifts

Fluency in English

Job description

Overview

Location: Hyatt Centric Jumeirah Dubai

Department: Food & Beverage

Employment Type: Full-Time

Hyatt Centric Jumeirah Dubai is a vibrant lifestyle hotel designed for modern explorers, offering exceptional dining experiences in a stylish and welcoming environment. We are passionate about delivering warm, personalized service and creating memorable moments for every guest.

Position Summary

We are seeking a friendly, well-presented, and service-oriented Hostess to join our Food & Beverage team. The Hostess is the first point of contact for guests and plays a key role in creating a positive dining experience by providing a warm welcome, managing reservations, and maintaining smooth front-of-house operations.

Key Responsibilities

• Greet guests in a warm, professional, and courteous manner
• Manage reservations, waiting lists, and table allocations efficiently
• Escort guests to their tables and present menus according to brand standards
• Coordinate closely with the service and kitchen teams to ensure smooth service flow
• Answer guest inquiries regarding menus, promotions, and dining facilities
• Maintain cleanliness and organization of the host/hostess desk and entrance area
• Handle guest feedback or concerns promptly and professionally
• Adhere to Hyatt service standards, grooming guidelines, and hygiene regulations

Qualifications

• Previous experience as a Hostess or in a guest-facing role within hospitality or F&B (luxury hotel or restaurant preferred)
• Excellent communication and interpersonal skills
• Confident, well-groomed, and professional appearance
• Strong customer service mindset with attention to detail
• Ability to work flexible shifts, including weekends and public holidays
• Fluent in English; additional language skills are preferable