Hospitality IT Specialist: Secure Networks & Guest Tech

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking an IT Support Specialist to manage hotel computer networks, provide technical support, and implement security protocols. The candidate should hold a Bachelor's degree in Information Technology or a related field, with prior experience in IT support, preferably in the hospitality sector. Strong analytical and problem-solving skills, along with excellent communication abilities, are essential. This full-time position offers opportunities for professional growth and employee benefits.

Benefits

Employee benefit card offering discounted rates

Learning programs

Opportunity for talent development

Corporate Social Responsibility activities

Qualifications

• Bachelor's degree in Information Technology, Computer Science or related field.
• Prior experience in IT support, preferably in hospitality.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage and maintain hotel computer networks, ensuring optimal performance.
• Provide technical support for all hardware and software used in the hotel.
• Diagnose and resolve technical issues reported by staff or guests.
• Implement security protocols to protect IT infrastructure.
• Develop backup and disaster recovery plans.

Skills

Networking

Operating systems (Windows, Linux)

Hardware troubleshooting

Software applications

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in Information Technology or Computer Science

Tools

CompTIA A

Network Security

Job description

A leading hospitality company in Dubai is seeking an IT Support Specialist to manage hotel computer networks, provide technical support, and implement security protocols. The candidate should hold a Bachelor's degree in Information Technology or a related field, with prior experience in IT support, preferably in the hospitality sector. Strong analytical and problem-solving skills, along with excellent communication abilities, are essential. This full-time position offers opportunities for professional growth and employee benefits.