Heartist Host: Elevate Guest Experience & Seating

FAIRMONT; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in Dubai is seeking a dedicated restaurant staff member to maintain high service standards and ensure guest satisfaction. Responsibilities include greeting guests, managing reservations, and addressing inquiries. Ideal candidates should possess a diploma in hospitality, be fluent in Arabic and English, and have exceptional customer service skills. This role provides an opportunity to thrive in a vibrant environment with focus on diversity and inclusion.

Qualifications

• Fresher or 1 year of experience in a 4-5 star hotel.
• Experience is an asset.
• Desirable: Female.

Responsibilities

• Greet and seat guests at the restaurant.
• Ensure positive guest relations and satisfaction.
• Handle guest complaints and inquiries.

Skills

Fluent Arabic

Fluent English

Customer service skills

Ability to handle complaints

Education

Diploma or degree in vocational hospitality

Tools

Opera or related system

Job description

A prestigious hotel in Dubai is seeking a dedicated restaurant staff member to maintain high service standards and ensure guest satisfaction. Responsibilities include greeting guests, managing reservations, and addressing inquiries. Ideal candidates should possess a diploma in hospitality, be fluent in Arabic and English, and have exceptional customer service skills. This role provides an opportunity to thrive in a vibrant environment with focus on diversity and inclusion.