Head Captain, FZN by Björn Frantzén

Kerzner International Management; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hospitality company in Dubai is seeking a Head Captain to support the Restaurant General Manager in delivering exceptional service at FZN by Björn Frantzén. The ideal candidate will have over 5 years of experience in hospitality, including 2 years in a supervisory role in a Michelin star restaurant. Responsibilities include guest service, training staff, and ensuring standards are met. Competitive tax-free salary and comprehensive benefits included.

Benefits

Competitive tax-free salary

Generous food and beverage privileges

Comprehensive health insurance (with dental coverage)

Annual flights home

Life insurance

Incentive program

Qualifications

• Minimum of 5 years experience in hospitality.
• At least 2 years experience in a Captain or Supervisor role.
• Proven track record of working within a Michelin star restaurant.

Responsibilities

• Assist the Restaurant General Manager in providing exceptional service.
• Drive training based on restaurant service standards.
• Provide specialist advice to guests about food and beverage items.

Skills

Excellent communication skills

Ability to work under pressure

Experience in a fast-paced environment

Job description

Head Captain, FZN by Björn Frantzén

(18686)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record‑breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo‑Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About The Role

As Head Captain at FZN by Björn Frantzén, you will assist the Restaurant General Manager by providing hands‑on support in order to ensure that the highest levels of service and courtesy are provided to our guests, whilst delivering an exceptional standard of service. You will drive the training needs based on the restaurant sequence of service in relation to the brand standard and have flawless understanding of guest needs and expectations. The Head Captain will provide specialist advice to guests and demonstrate a deep knowledge of the restaurant’s food and beverage items.

About You

The ideal candidate must have a minimum of 5 years’ experience in hospitality with a minimum of 2 years’ experience in a Captain or Supervisor role with a proven track record of working within a Michelin star/s restaurant. The successful candidate must possess excellent communication skills, have experience of working within a fast‑paced environment and be able to work under pressure.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio – making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.