Head Butler: Lead Luxury Guest Services & Ops

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel company in Dubai seeks a Head Butler for Raffles the Palm. The role encompasses overseeing daily operations of the Butler Department, ensuring personalized service for residents, and coordinating with various hotel departments. The ideal candidate should have 3-5 years of relevant experience, demonstrating strong leadership, communication, and organizational skills. A degree in Tourism & Hotel Management is required. This position offers an opportunity to enhance service excellence in a prestigious environment.

Qualifications

• 3-5 years of relevant experience in hotel management, with at least 2 years in a supervisory role.
• Ability to manage a diverse and multi-cultural workforce.

Responsibilities

• Oversee daily operations of the Butler Department to ensure personalized service.
• Coordinate work assignments and ensure service delivery meets brand standards.
• Liaise with other departments to deliver seamless guest experiences.

Skills

Organizational skills

Leadership

Communication

Multi-cultural workforce management

Education

Degree from School for Tourism & Hotel Management

Tools

Opera Property Management System

Job description

A luxury hotel company in Dubai seeks a Head Butler for Raffles the Palm. The role encompasses overseeing daily operations of the Butler Department, ensuring personalized service for residents, and coordinating with various hotel departments. The ideal candidate should have 3-5 years of relevant experience, demonstrating strong leadership, communication, and organizational skills. A degree in Tourism & Hotel Management is required. This position offers an opportunity to enhance service excellence in a prestigious environment.