Gym Guest Experience Associate

Hotels; Abu Dhabi; On-site; AED 40,000 - 50,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi is seeking a Guest Service Agent to provide exceptional service from check-in to check-out. The ideal candidate should have previous experience in a customer-focused industry, demonstrate excellent communication skills, and maintain a professional manner. Responsibilities include managing the gym desk, handling guest queries efficiently, and complying with hotel policies. This role promises an engaging work environment focused on hospitality excellence.

Qualifications

• Previous experience in cash handling is advantageous.
• Experience in the hotel or leisure sector is beneficial.
• Conflict resolution experience is a plus.

Responsibilities

• Provide reception services for guests from check-in to check-out.
• Manage the gym desk and achieve positive outcomes from guest queries.
• Comply with hotel security and health regulations.

Skills

Previous experience in a customer-focused industry

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Ability to multitask

Professional manner

Competent IT proficiency

Job description

A leading global hospitality company in Abu Dhabi is seeking a Guest Service Agent to provide exceptional service from check-in to check-out. The ideal candidate should have previous experience in a customer-focused industry, demonstrate excellent communication skills, and maintain a professional manner. Responsibilities include managing the gym desk, handling guest queries efficiently, and complying with hotel policies. This role promises an engaging work environment focused on hospitality excellence.