Guest Experience & Reservations Specialist

Hyatt Regency; Dubai; Sur place; AED 60 000 - 80 000; Plein temps

Résumé du poste

Hyatt Regency Dubai is seeking a Guest Services Officer - Reservation to deliver an excellent and consistent level of service to guests. You will support the reception area within the Rooms Division to ensure smooth operations.

The ideal candidate holds a hospitality or tourism management qualification, with at least two years of hotel operations experience, and possesses strong customer service, communication, and interpersonal skills.

Qualifications

• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills.

Responsabilités

• Provide an excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running of the Reception within the Rooms Division.

Connaissances

Customer service

Communications

Interpersonal skills

Formation

Hospitality or Tourism management degree/diploma

Description du poste

Hyatt Regency Dubai is seeking a Guest Services Officer - Reservation to deliver an excellent and consistent level of service to guests. You will support the reception area within the Rooms Division to ensure smooth operations.

The ideal candidate holds a hospitality or tourism management qualification, with at least two years of hotel operations experience, and possesses strong customer service, communication, and interpersonal skills.