Guest Services & Reservations Specialist

Hyatt Hotels Corporation; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Guest Service Officer to deliver exceptional guest experiences within our Rooms Division. You will uphold service standards across reservations and front desk interactions, ensuring smooth check-ins and personalized assistance for guests in Dubai.

Ideal candidates have 1–2 years in hotel operations, strong communication skills, and a professional appearance. Training and development are offered to help you grow with Hyatt's global hospitality standards.

Qualifications

• Degree or diploma in Hospitality or Tourism management.
• 1–2 years of hotel operations experience.
• Excellent customer service and communication skills.

Responsibilities

• Provide excellent and consistent service to guests.
• Support Reservations within the Rooms Division to ensure smooth operations.

Skills

Customer service

Interpersonal skills

Communication skills

Education

Degree or Diploma in Hospitality or Tourism management

Job description

Hyatt Hotels Corporation is seeking a Guest Service Officer to deliver exceptional guest experiences within our Rooms Division. You will uphold service standards across reservations and front desk interactions, ensuring smooth check-ins and personalized assistance for guests in Dubai.

Ideal candidates have 1–2 years in hotel operations, strong communication skills, and a professional appearance. Training and development are offered to help you grow with Hyatt's global hospitality standards.