Guest Experience Leader & Talent Coach

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality organization is seeking dedicated individuals for a role focused on guest check-ins and customer service. Responsibilities include verifying guest identities, processing payments, and addressing service needs. Candidates should have at least 1 year of related work and supervisory experience, along with a high school diploma or G.E.D. The role emphasizes teamwork and communication skills in a fast-paced environment.

Qualifications

• At least 1 year of related work experience.
• 1 year of supervisory experience.
• Ability to move and lift objects weighing up to 10 pounds.

Responsibilities

• Process guest check-ins and verify identity.
• Train and counsel employees.
• Ensure adherence to quality standards.

Skills

Customer service

Cash handling

Communication

Team leadership

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality organization is seeking dedicated individuals for a role focused on guest check-ins and customer service. Responsibilities include verifying guest identities, processing payments, and addressing service needs. Candidates should have at least 1 year of related work and supervisory experience, along with a high school diploma or G.E.D. The role emphasizes teamwork and communication skills in a fast-paced environment.