Guest Experience Host - Warm Welcomes & Seamless Seating

Shangri-La Hotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Abu Dhabi is seeking a Hostess to warmly welcome guests and ensure they feel comfortable upon arrival. In this role, you will manage table reservations and seating arrangements while assisting guests with inquiries. Ideal candidates will possess excellent communication skills and 1–2 years of experience in a similar environment. The hotel offers a workplace that values passion, structured learning opportunities, and competitive benefits to support growth and recognition.

Benefits

Competitive benefits

Structured learning and development pathways

Colleague stay/travel perks

Qualifications

• 1-2 years of bartending experience in a hotel, restaurant, or bar is required.
• Must demonstrate a warm and professional personality.
• Attention to detail with a neat and presentable appearance is essential.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Manage table reservations and organize seating arrangements to maximize guest satisfaction.
• Escort guests to their tables and present menus.
• Coordinate with the service team to ensure smooth dining operations.

Skills

Excellent communication and interpersonal skills

Organizational and multitasking skills

Knowledge of reservation systems

Service-oriented attitude

Education

High School Diploma or Diploma in Hospitality Management

Job description

A luxury hotel in Abu Dhabi is seeking a Hostess to warmly welcome guests and ensure they feel comfortable upon arrival. In this role, you will manage table reservations and seating arrangements while assisting guests with inquiries. Ideal candidates will possess excellent communication skills and 1–2 years of experience in a similar environment. The hotel offers a workplace that values passion, structured learning opportunities, and competitive benefits to support growth and recognition.