Guest Experience Host: Warm Front Desk Concierge

Hilton; United Arab Emirates; Presencial; AED 33.000 - 56.000; Jornada completa

Descripción de la vacante

Hilton in the United Arab Emirates is seeking a guest-focused Receptionist to deliver a seamless check-in and check-out experience. You will greet guests and manage arrival details, assign rooms, issue keys and provide welcome materials.

You will promote hotel services, share local knowledge, handle payments on the POS, respond to guest requests with care, and uphold Hilton's values of integrity, leadership and teamwork in every interaction.

Responsabilidades

• Deliver a warm welcome; greet guests, verify details, assign rooms, issue keys, and provide welcome materials.
• Support efficient check-out; verify charges, handle payments, issue receipts, and use the POS accurately.
• Provide hotel and local knowledge; assist with inquiries about offerings, room types, rates, and promotions.
• Promote hotel services; use up-selling techniques to recommend amenities and maximize revenue.
• Delight our guests; respond to requests, resolve concerns with care, and manage messages and communications.

Descripción del empleo

Hilton in the United Arab Emirates is seeking a guest-focused Receptionist to deliver a seamless check-in and check-out experience. You will greet guests and manage arrival details, assign rooms, issue keys and provide welcome materials.

You will promote hotel services, share local knowledge, handle payments on the POS, respond to guest requests with care, and uphold Hilton's values of integrity, leadership and teamwork in every interaction.