Guest Experience Host

Hilton; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Travel perks

Parental leave

Crisis support

Mental health resources

Job summary

Hilton Dubai is seeking a friendly Receptionist to deliver warm welcomes, seamless check-ins and check-outs, and help guests with inquiries.

You will greet guests, manage front desk transactions, provide local information, and upsell hotel amenities to enhance guest experiences.

The ideal candidate loves hospitality, remains calm under pressure, and communicates clearly in English; previous front-desk experience is a plus.

Qualifications

• Hospitality mindset and guest‑facing skills.
• Clear communication and professional appearance.

Responsibilities

• Greet guests and conduct check-in/check-out procedures.
• Process payments and use the POS system accurately.
• Provide hotel information and local area knowledge to guests.
• Upsell hotel amenities to maximize revenue.
• Address guest requests with promptness and courtesy.

Job description

Hilton Dubai is seeking a friendly Receptionist to deliver warm welcomes, seamless check-ins and check-outs, and help guests with inquiries.

You will greet guests, manage front desk transactions, provide local information, and upsell hotel amenities to enhance guest experiences.

The ideal candidate loves hospitality, remains calm under pressure, and communicates clearly in English; previous front-desk experience is a plus.