Guest Experience Front Desk Associate

Hilton Worldwide, Inc.; Yas Island; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Receptionist for its location in Abu Dhabi Yas Island. This role involves providing exceptional reception services, managing guest check-ins and check-outs, and maximizing room occupancy through effective customer service and up-selling techniques. Ideal candidates will have strong communication skills, experience in a customer-focused industry, and a commitment to maintaining high service standards. Join a team dedicated to creating remarkable hospitality experiences.

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and good communication skills.
• Ability to work on your own and as part of a team.

Responsibilities

• Provide reception services for Guests to ensure an exceptional experience.
• Achieve positive outcomes from Guest queries.
• Maximize room occupancy and use up-selling techniques.

Skills

Customer service

Communication skills

IT proficiency

Cash handling

Education

High school certificate or equivalent

Job description

A leading global hospitality company is seeking a Receptionist for its location in Abu Dhabi Yas Island. This role involves providing exceptional reception services, managing guest check-ins and check-outs, and maximizing room occupancy through effective customer service and up-selling techniques. Ideal candidates will have strong communication skills, experience in a customer-focused industry, and a commitment to maintaining high service standards. Join a team dedicated to creating remarkable hospitality experiences.