Guest Experience Concierge — Grow with Us

ACCOR; Abu Dhabi; On-site; AED 39,000 - 67,000; Full time

Benefits offered by this job

Discounted rates at Accor worldwide

Learning programs through our Academie

Career growth opportunities

Planet 21 CSR activities

Job summary

ACCOR in Abu Dhabi is looking for a Reception Agent to welcome guests from arrival to departure, ensuring a memorable stay and seamless check-in/check-out experiences.

You will greet guests, handle requests, and promote hotel facilities, while maintaining professional service. Fluency in English is required; other languages are a plus, and experience with Opera or similar systems is preferred.

Qualifications

• Service-focused personality is essential.
• Experience with Opera or a related system is preferred.
• Fluency in English; additional languages are a plus.

Responsibilities

• Greet guests, handle check-in/out and settle accounts with exceptional service.
• Personalize guest experience and upsell hotel facilities.
• Promote hotel services and respond to guest requests.

Skills

Service-focused

English fluency

Other languages a plus

Tools

Opera System

Job description

ACCOR in Abu Dhabi is looking for a Reception Agent to welcome guests from arrival to departure, ensuring a memorable stay and seamless check-in/check-out experiences.

You will greet guests, handle requests, and promote hotel facilities, while maintaining professional service. Fluency in English is required; other languages are a plus, and experience with Opera or similar systems is preferred.