Front Office Guest Experience Agent

Accor Group; Dubai; On-site; AED 40,000 - 55,000; Full time

Benefits offered by this job

Career development opportunities

Supportive work environment

Exposure to international hospitality operations

Job summary

Accor Group is seeking a Guest Service Agent – Front Office in Dubai, United Arab Emirates. This role requires an energetic, guest-focused professional to manage check-in, check-out, and guest requests with warmth and accuracy.

The ideal candidate will have excellent communication skills and the ability to multitask in a dynamic hotel environment. Join Accor to develop your hospitality career in a supportive setting with opportunities for growth across various departments.

Qualifications

• Previous experience in Guest Services or similar role is recommended.
• Excellent communication skills in English, both written and verbal.
• Ability to multitask under pressure in a busy environment.

Responsibilities

• Provide efficient service to guests during check-in, check-out, and throughout their stay.
• Respond to guest requests and maintain guest accounts with accuracy.
• Coordinate with other hotel departments to support guest needs.

Skills

Front office operations

Guest service

Check‑in and check‑out

Guest request handling

Cash handling

Job description

Accor Group is seeking a Guest Service Agent – Front Office in Dubai, United Arab Emirates. This role requires an energetic, guest-focused professional to manage check-in, check-out, and guest requests with warmth and accuracy.

The ideal candidate will have excellent communication skills and the ability to multitask in a dynamic hotel environment. Join Accor to develop your hospitality career in a supportive setting with opportunities for growth across various departments.