Front Desk & Guest Experience Agent

Accorhotel; Abu Dhabi; On-site; AED 39,000 - 61,000; Full time

Benefits offered by this job

Employee benefit card

Discounted rates at Accor worldwide

Learning programs through our Academie

Planet 21 CSR initiatives

Job summary

Accorhotel in Abu Dhabi is seeking a Reception Agent to welcome guests from arrival to departure, ensuring a memorable stay through attentive service.

You will greet guests at check-in, handle requests and settle accounts, while looking for opportunities to upsell hotel facilities and personalize the guest experience. Training, advancement paths, and CSR initiatives like Planet 21 are part of our employee journey.

Join a global hospitality leader and grow within the property and across the world.

Qualifications

• Service focused personality is essential

Responsibilities

• Greet check-in respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities looking for opportunities to enhance a guest s stay through up-selling

Job description

Accorhotel in Abu Dhabi is seeking a Reception Agent to welcome guests from arrival to departure, ensuring a memorable stay through attentive service.

You will greet guests at check-in, handle requests and settle accounts, while looking for opportunities to upsell hotel facilities and personalize the guest experience. Training, advancement paths, and CSR initiatives like Planet 21 are part of our employee journey.

Join a global hospitality leader and grow within the property and across the world.