Guest Arrival Concierge — Luxury Hotel Experience & Growth

JW Marriott; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Guest Arrival Expert to ensure exceptional experiences for guests during arrival and departure. Candidates will take initiative, addressing guest needs, processing requests, and enhancing their overall stay. The role demands strong interpersonal skills and physical capabilities. Opportunities for professional development and a competitive salary package with benefits, including accommodation and worldwide discounts, are provided. Join us in delivering The JW Treatment™ for our guests.

Benefits

Competitive salary with excellent benefits

World-class training and development

Discounted accommodation in over 8,000 hotels

Medical and life insurance

Unlimited career opportunities

Qualifications

• Ability to create memorable experiences for guests upon arrival and departure.
• Strong interpersonal skills to address guest requests and maintain professionalism.
• Ability to perform physical tasks related to the role.

Responsibilities

• Deliver exceptional guest arrival and departure services.
• Process operational needs and enhance the guest experience.
• Maintain professionalism in appearance and communications.

Job description

A luxury hotel in Dubai is seeking a Guest Arrival Expert to ensure exceptional experiences for guests during arrival and departure. Candidates will take initiative, addressing guest needs, processing requests, and enhancing their overall stay. The role demands strong interpersonal skills and physical capabilities. Opportunities for professional development and a competitive salary package with benefits, including accommodation and worldwide discounts, are provided. Join us in delivering The JW Treatment™ for our guests.