Ground Handling Support Operator (M/F/D)

Jettainer GmbH; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading aviation services firm in Abu Dhabi is seeking a dedicated professional to handle ULD operations and coordinate local repair activities. Responsibilities include managing ULD inventory and collaborating with airline stakeholders to ensure high service quality. Ideal candidates will possess practical MS Office skills, experience in aviation or logistics, and strong communication skills. This position offers flight privileges and opportunities for continuous learning.

Benefits

Flight privileges

Employee events

Qualifications

• Practical knowledge of common MS Office applications.
• Experience in operational processes in aviation, transport, or logistics organizations.
• Willingness to engage in continuous learning and resilience.

Responsibilities

• Process all aspects of ULD handling and movement control.
• Supervise ULD inventory management and coordinate local repair activities.
• Collaborate closely with airline stakeholders and prepare essential information.

Skills

MS Office applications

English language skills

Planning abilities

Service orientation

Decision-making

Job description

Ready for a role at the heart of airline ground operations? Join us!

Tasks

• Process all aspects of ULD (Unit Load Device) handling and movement control at the station ensuring a consistently high service level for airline customers
• Supervise key station processes, including ULD inventory management in line with UCD uplift requirements
• Coordinate local repair activities in close cooperation with the ULD Desk (UCD) and Regional Repair Controller (RRC)
• Collaborate closely with the airline's Ground Handling Agent (GHA) and relevant airline stakeholders
• Collect and prepare all essential information
• Support the consolidation of data in regards to station stocks within ULD Management Systems for accurate tracking, planning and reporting
• Support the UCD and RRC as the on-ground representative including airside activities, quality assurance and participation in relevant meetings

Behind the scenes

Jettainer

Benefits

Flight privileges, Employee events

Requirements

• Practical knowledge of common MS Office applications Experience of operational processes in aviation, transport, or logistics organizations Good English language skills Willingness to take on responsibility and work independently. Confident demeanor, persuasive and assertive. Good communication skills. Planning abilities/disposition skills; ability to prioritize; decision-making ability. Strong service orientation. Flexibility and initiative. Willingness to engage in continuous learning; resilience. Ability to work shifts
• Team Player!

Company

About Jettainer GmbH

With more than 100,000 Unit Load Devices (ULDs) in 500 locations worldwide, Jettainer operates the world's most efficient ULD fleet. Through its unique combination of dedicated teams and leading IT landscape, using big data and artificial intelligence, the industry expert guarantees steering and positioning as well as maintenance and repair with 100% availability of containers and pallets. A strong partner and independent repair network, close to the customer’s processes, completes Jettainer’s global setup with local presence. Meaningful innovation and digitization for highest efficiency at lowest cost are key for the transparency driver. Its continuously enhanced service and product portfolio is complemented with ULD leasing services, cool management and temperature chain solutions. Jettainer GmbH is a wholly owned subsidiary of Lufthansa Cargo AG.