Global Hotel Workforce Architect – IMEA

IHG; United Arab Emirates; Hybrid; AED 250,000 - 350,000; Full time

Job summary

A global hospitality company is seeking a strategic leader with hotel operations experience to manage workforce optimisation across IMEA Hotels. This role focuses on developing workforce strategies, leading capacity planning, and driving performance improvements in operational settings. The ideal candidate will have a strong background in hotel operations, the ability to influence senior leadership, and a willingness to travel extensively. This role offers a unique opportunity to impact guest experiences and operational success.

Benefits

Impressive room discounts

Recharge days

Volunteering days

Qualifications

• Proven background in hotel operations with hands-on experience across multiple departments.
• Experience working across multiple time zones and culturally diverse hotel markets.
• Strong ability to coach, influence, and build trusted relationships with senior leaders.
• Skilled in leading change initiatives in operational settings using structured methodologies.
• Ability to interpret HR and financial data to diagnose trends and link insights.
• Familiarity with workforce optimisation systems is advantageous.
• Willingness to travel extensively (50%+) across IMEA Hotels.

Responsibilities

• Develop and execute long-term workforce strategies to support operational excellence.
• Lead the design of accurate workload forecasts across hotel departments.
• Oversee the creation of efficient and service-driven schedules.
• Implement agile tools for real-time decision-making within hotel operations.
• Guide and empower teams to deliver consistent workforce strategies.
• Evaluate and optimise workforce management tools.
• Deliver actionable insights through performance dashboards.

Skills

Hotel Operations Expertise

Global Perspective

Influential Leadership

Change Management

Analytical Acumen

Tech-savvy

Mobility

Tools

UKG

Job description

A global hospitality company is seeking a strategic leader with hotel operations experience to manage workforce optimisation across IMEA Hotels. This role focuses on developing workforce strategies, leading capacity planning, and driving performance improvements in operational settings. The ideal candidate will have a strong background in hotel operations, the ability to influence senior leadership, and a willingness to travel extensively. This role offers a unique opportunity to impact guest experiences and operational success.