Fulfillment Process Engineer - Lean & Kaizen Leader

Amazon; Abu Dhabi; On-site; AED 150,000 - 200,000; Full time

Job summary

A leading global e-commerce company is seeking a Continuous Improvements Manager to oversee the Fulfilment Centre improvement plan, prioritizing customer experience and operational efficiency. The role requires strong analytical skills, knowledge of Kaizen methodologies, and a background in operations. Candidates must possess at least 18 months of direct experience in fulfillment operations and be proficient in analyzing performance metrics. This role combines strategic oversight with hands-on execution, ensuring high standards throughout the fulfillment process.

Benefits

Competitive compensation and benefits

Inclusive workplace environment

Qualifications

• Minimum 18 months of direct Amazon FC operations experience required.
• Proficiency in analyzing Amazon FC metrics and KPIs is essential.
• Lean Six Sigma Green Belt or Black Belt certification is preferred.

Responsibilities

• Manage the Fulfilment Centre improvement plan focused on customer experience.
• Develop a culture of continuous improvement and lean thinking.
• Liaise between FC and AMET/ROW to drive process excellence.

Skills

Kaizen methodologies

Data analysis

Lean Six Sigma concepts

Excellent communication skills

Education

Bachelor’s degree in Engineering, Operations or a related field

Tools

Minitab

AutoCAD

Job description

A leading global e-commerce company is seeking a Continuous Improvements Manager to oversee the Fulfilment Centre improvement plan, prioritizing customer experience and operational efficiency. The role requires strong analytical skills, knowledge of Kaizen methodologies, and a background in operations. Candidates must possess at least 18 months of direct experience in fulfillment operations and be proficient in analyzing performance metrics. This role combines strategic oversight with hands-on execution, ensuring high standards throughout the fulfillment process.