Frontline Operations Lead

Operations; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global e-commerce company is seeking an Operations Lead/Supervisor in Dubai to ensure operational excellence. In this hands-on role, you will monitor workflows, support and train team members, and assist management with process improvements. Candidates should have data analytics experience and be proficient in Microsoft Office. The position requires flexibility as shifts may include weekends and holidays. Join us to help optimize our operations and support our inclusive work culture.

Qualifications

• 1 year of experience with Microsoft Office products and applications.
• Experience working with data analytics to identify problems.
• Flexibility to work weekends, nights, and/or holidays.

Responsibilities

• Monitor workflows and track onsite performance.
• Support and train employees during their daily tasks.
• Assist Shift/Area Manager with process improvement projects.
• Use data analysis to optimize safety, quality, and productivity.

Skills

Microsoft Office products and applications experience

Data analytics experience

Lean Six Sigma techniques

Verbal and written communication in local language

Education

High school or equivalent

Tools

Minitab

JMP

MS Excel

MS Access

Job description

A leading global e-commerce company is seeking an Operations Lead/Supervisor in Dubai to ensure operational excellence. In this hands-on role, you will monitor workflows, support and train team members, and assist management with process improvements. Candidates should have data analytics experience and be proficient in Microsoft Office. The position requires flexibility as shifts may include weekends and holidays. Join us to help optimize our operations and support our inclusive work culture.