Front Office Intern- German Speaker

AccorHotel; Ajman; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading hospitality group in Ajman is seeking an intern to provide exceptional service and support to guests. This role involves greeting guests at check-in, assisting with their inquiries, and ensuring adherence to service standards. The ideal candidate must be proficient in both English and German, possess strong interpersonal skills, and thrive in a fast-paced environment. Flexibility in working hours is required, and a Hospitality Diploma is an asset.

Qualifications

• Proficient in English and German (verbal & written).
• Ability to handle multiple tasks in a fast-paced environment.
• Reliable and responsible work ethic.

Responsibilities

• Provide professional and friendly service to guests.
• Assist with check-in and settlement of guest accounts.
• Inform guests about hotel facilities.

Skills

Proficient in English

Proficient in German

Computer literate

Strong interpersonal skills

Problem-solving abilities

Ability to work under pressure

Teamwork

Education

Hospitality Diploma

Job description

• Consistently offer professional friendly and engaging service
• Greet check in and settle guest accounts while ensuring all service standards are followed
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies procedures and service standards
• Follow all safety policies
• Other duties as assigned

Qualifications:

• Proficient in the English and German language (verbal & written) Must be able to handle a multitude of tasks in an intense everchanging environment
• Ability to focus attention on guest needs remaining calm and courteous at all times
• Computer literate in Microsoft Window applications an asset
• Must be able to type 25 words per minute
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Hospitality Diploma is an asset
• Must be flexible in terms of working hours
• Must have the ability to handle cash effectively and accurately

Remote Work:

No

Employment Type:

Intern