Front Desk & Visitor Experience Specialist

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 48,000 - 96,000; Full time

Job summary

Al-Futtaim Automotive UAE is seeking a Receptionist to be the first point of contact for visitors and callers at the Dubai facility. The role emphasizes professional image, exceptional customer service, and strong organizational skills to support Aftersales operations.

You will coordinate meetings, greet guests, manage calls, and handle administrative tasks with accuracy and confidentiality. Proficiency in MS Office and fluent English are required; Arabic is a plus.

Qualifications

• Diploma or Bachelor's degree in Business Administration or related field preferred.
• 1–3 years of front-desk/customer service/administrative experience, ideally in automotive/services.
• Excellent verbal and written English; Arabic is an advantage.
• Proficient in MS Office with strong organization and time management.

Responsibilities

• Coordinate meetings and visitors; assist with access, seating, and refreshments.
• Greet visitors and callers; maintain a neat reception area.
• Deliver customer service excellence; obtain feedback and resolve issues promptly.
• Manage calls and inquiries; relay messages timely.
• Provide administrative support: reports, correspondence, documentation, deadlines.
• Maintain visitor logs, internal contact lists, and confidential records.
• Coordinate between reception and Aftersales to ensure smooth workflow.

Skills

English communication

MS Office

Customer service

multitask

Education

Diploma/Bachelor in Business Admin

Arabic language (advantage)

Tools

MS Outlook

MS Word

Excel

Job description

Al-Futtaim Automotive UAE is seeking a Receptionist to be the first point of contact for visitors and callers at the Dubai facility. The role emphasizes professional image, exceptional customer service, and strong organizational skills to support Aftersales operations.

You will coordinate meetings, greet guests, manage calls, and handle administrative tasks with accuracy and confidentiality. Proficiency in MS Office and fluent English are required; Arabic is a plus.