Front Desk Receptionist: Guest Experience & Payments

Premier Inn Hotels - Middle East; Abu Dhabi; In loco; AED 36.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary package

Accommodation

Medical insurance (incl. dental)

Air tickets

Work-life balance

Descrizione del lavoro

Premier Inn Hotels - Middle East is seeking a friendly Hotel Receptionist to greet guests, manage check-ins/outs, and support daily front desk operations in Abu Dhabi. You will respond to inquiries about promotions, room rates, and local activities, while ensuring accurate cash handling and report generation.

The role requires excellent communication, attention to detail, and the ability to work under pressure in a busy hotel environment.

Competenze

• Customer-oriented approach required.
• Excellent communication skills in handling guests and inquiries.
• Strong attention to detail in cash handling and records.

Mansioni

• Greet and welcome guests, visitors and suppliers with a warm, brand-aligned reception.
• Answer queries and provide information on promotions, room prices, activities and events.
• Process reservations and cancellations accurately and efficiently; handle payments per procedures.
• Identify corporate leads and build long-term relationships.
• Promote customer feedback and manage online mentions.

Conoscenze

Communication

Attention to detail

Adaptability

Teamwork

Organization

Customer service

Strumenti

Opera PMS

Descrizione del lavoro

Premier Inn Hotels - Middle East is seeking a friendly Hotel Receptionist to greet guests, manage check-ins/outs, and support daily front desk operations in Abu Dhabi. You will respond to inquiries about promotions, room rates, and local activities, while ensuring accurate cash handling and report generation.

The role requires excellent communication, attention to detail, and the ability to work under pressure in a busy hotel environment.